Need help?
Frequently Asked Questions
Orders
Simply add your favourite items to the cart and follow the checkout steps.
Orders can be changed or cancelled within 1 hour after purchase. After this time, they are already being prepared for dispatch.
No. You can check out as a guest or create an account to track orders easily.
Shipping
Yes, we deliver worldwide.
Portugal: 2–3 business days.
Europe: 5–7 business days.
Rest of the world: 7–9 business days.
You’ll receive a tracking link by email once your order is shipped.
Products
Keep them away from direct sunlight and heat to preserve the scent and quality.
Yes, every order is elegantly wrapped by our atelier team.












