Yes , The Bespoke Garden gift vouchers expire after one year .

Il giardino su misura

Q: Can the gift voucher be used for other products?

No. Gift vouchers can only be used for the Bespoke Garden experience and cannot be used on any other products.

Q: Is the voucher refundable?

No. Gift vouchers are non-refundable and cannot be exchanged for cash or any other way.

Q: Do I still need to book an appointment?

Yes , The Bespoke Garden operates exclusively by appointment , ensuring a calm, private environment that is entirely dedicated to the customer. Booking in advance ensures that you have the time you need for the experience, as well as the availability of a Fragrance Advisor who will accompany you throughout the creative process from start to finish.

Scegli cosa vuoi creare:

Eau de Parfum Estratto di profumo

Variante

€185,00

Fragrance Customisation Experience

Entrare The Bespoke Garden per un'esplorazione privata dei profumi della durata di un'ora e mezza.

Con solo uno o due ospiti per sessione, scopri 37 accordi raffinati e crea il tuo estratto da 100 ml o Eau de Parfum, rifinito con le tue iniziali e un tappo in pelle personalizzato, una fragranza unicamente tua.

Click here to see how it works

SHIPPING & RETURNS

Delivery Times

Portugal: 2 to 3 business days
Europe: 2 - 5 business days
North America (Canada & USA): 4-7 business days
Rest of the World & Africa: 5 to 9 business days

Shipping Fees

Portugal: Free for orders over €80. Otherwise, the shipping fee is €5.
Western Europe: Free for orders over €200. Otherwise, the fee is €15.
Eastern Europe: Free for orders over €200. Otherwise, the fee is €25.
North America (Canada & USA): Free for orders over €200. Otherwise, the shipping fee is €25.
Rest of the World: Free for orders over €300. Otherwise, the shipping fee is €30.
Africa: Free for orders over 300€. Otherwise, the fee is 45€

Important Note: Shipping costs do not include any customs duties, which are the responsibility of the customer.

Return policy: 14 days to return items, which must be unworn and undamaged. Questions? Feel free to contact us. Thank you for choosing us.

NEXT MEMORY

THE BESPOKE GARDEN

HOW IT WORKS

More than a gift, it’s a unique experience, waiting to be reserved.

PURCHASE THE GIFT VOUCHER

Begin your journey by selecting and purchasing a The Bespoke Garden gift voucher. Once confirmed, a beautifully crafted card will be prepared and delivered, ready to be offered as a gesture of meaning and discovery.

A GIFT, DELIVERED

Offer the gift in person, or allow us to deliver it directly to the recipient.

Each voucher is thoughtfully prepared, carefully packaged, and sent with intention arriving as a refined gesture, ready to be offered, opened, and remembered.

RESERVE YOUR EXPERIENCE

Apply your unique code included in the voucher at checkout after selecting your preferred date and time, to unlock your Bespoke Garden experience and begin your personal journey of creation.

The physical gift card must also be presented upon arrival to attend the session.

YOUR STORY, BOTTLED.

Within The Bespoke Garden, that moment unfolds into a journey of scent, memory, and self-expression.

BOOK YOUR EXPERIENCE

FAQ - THE BESPOKE GARDEN VOUCHER

How does the Gift Voucher work?

You will receive a physical gift card with a unique code to be used during checkout on the booking of your session.

Does it expire?

Yes, The Bespoke Garden gift vouchers expire after one year.

Can the gift voucher be used for other products?

No. Gift vouchers can only be used for the Bespoke Garden experience and cannot be used on any other products.

Is the voucher refundable?

No. Gift vouchers are non-refundable and cannot be exchanged for cash or any other way.

Do I still need to book an appointment?

Yes, The Bespoke Garden operates exclusively by appointment, ensuring a calm, private environment that is entirely dedicated to the customer.

Booking in advance ensures that you have the time you need for the experience, as well as the availability of a Fragrance Advisor who will accompany you throughout the creative process from start to finish.

SWIFT DELIVERY

Scenting the World in Record Time

EASY RETURNS

Replace or Reimburse

FREE SAMPLES

Sample with Every Order

LUXE WRAPPING

Every Shipment Personalized

Designed by The Kipfer